Conversations can evoke a lot of emotions. Those emotions may be daunting, they may be awkward or they might just be monotonous. But, when you are a part of the conversation, you can control more than you think without letting these emotions overtake the interaction.
Having a good conversation is all about best combination of flexibility and preparedness. You need strike the perfect balance between explaining your thoughts and idea with clarity and also knowing when to pause and check in whether your audience is following up with you. You have to be upfront about your ideas, while being open to new ideas that come into the discussion.
A successful conversation begins with establishing trust with someone. You have to build a rapport with them, and show to them that you understand what they are trying to say. You have to be respectful of their time and not come across as rude when you are telling them how you feel about their thoughts. To help you out with your conversational skills, we have jotted a few tips that would be useful to you. Read along to have a fruitful conversation:
(1) Don’t waste too much time trying to know your audience. If you have some lead time before the interaction, you can try to get a better understanding of their level of knowledge, their opinion and where they stand about the topic you’ll be discussing.
(2) You might have had a plan about how to go about with the conversation, but sometimes you might find that the dialogue is going in a slightly different direction. So, you don’t have to be too rigid about it, don’t be afraid to pivot.
(3) Don’t try to talk over someone who has interrupted you put forward his point, because if both of you talk at the same time, it will only be a mess.
(4) It is okay pause regularly, at natural intervals, because it makes it easier for the listener to digest the points. And, no it doesn’t make you any less confident.
(5) You are to be assertive, not aggressive. You can be direct, but please avoid statements like, “I don’t care” or “It is up to you”.
(6) When you are being direct, sometimes you might also have to say no. Don’t be afraid that disagreement might provoke conflict. But, you need to understand that if you don’t put your foot down, it may harm your business.